Dental Insurance
Few topics in dentistry generate more frustration than insurance. These episodes tackle PPO negotiation, fee schedule strategy, going out-of-network, in-house membership models, and the policy debates shaping how dental benefits work.
24 episodes from the DINKs catalog.
Jul 15, 2026
Do You Take My Plan??? Exploring the Harsh Realities of Dental Insurance | Humpday Happy Hour™
Send us Fan Mail Dental insurance is often one of the most misunderstood parts of oral healthcare. Many patients assume their dental insurance works like medical insurance, only to discover coverage limitations, denied claims, waiting periods, and unexpected out-of-pocket costs. At the same time, dental practices are often left navigating complex insurance rules while trying to help patients receive the care they need. In this special episode of Humpday Happy Hour™, Dr. Chad Duplantis and Dr. Jeff Horowitz take an honest look at the realities of dental insurance. They discuss how dental benefits are structured, what "in-network" and "out-of-network" really mean, why treatment recommendations and insurance coverage don't always align, and how insurance decisions can impact both patients and providers. Whether you're trying to understand your benefits, make sense of a treatment estimate, or simply learn more about how dental insurance works behind the scenes, this episode will help you become a more informed healthcare consumer. Join us for an open conversation about the challenges, misconceptions, and realities of dental insurance—and what patients can do to better advocate for their oral health. #DentalInsurance #OralHealth #PatientEducation #DentalBenefits #DentistsInTheKnow #HumpdayHappyHour
Apr 27, 2026
Streamline Dental Billing with Shreyas Parab at Chicago Midwinter
Send us Fan Mail Tired of spending all your time trying to connect with all your patients’ insurance companies? Yeah, us too. We were so excited that one of our favorite guest hosts, Dr. Tanya Sue Maestas, sat down with Shreyas Parab to give us the inside scoop on DayDream Dental, a full-service & integrative dental billing company that frees up your time for clinical and patient experience. We can’t get over how fast and easy DayDream makes the payment process for dentists! ✨Learn More: https://www.daydream.dental/ 📺Make sure you subscribe to catch Chicago Midwinter Meeting discussions on our channel every Monday! 🌟Follow the DINKs to stay up to date on all the latest dental trends: https://linktr.ee/dentistsintheknow
Feb 3, 2026
DINKs News: Dental Therapist, Insurance Not Disclosing Fee Schedule, Radiation Exposure
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Nov 19, 2025
Dental Coding with Dr. Greg Grobmyer on Humpday Happy Hour™
Send us Fan Mail We learned so much from him last time, we absolutely needed to have Dr. Greg Grobmyer back on the show!👏👏 Dr. Greg Grobmyer practiced clinical dentistry in Tennessee for over a decade before chemotherapy from a cancer battle left him with numb fingers. Using the knowledge he derived from working with multiple practice consultants over the years, he began lecturing and coaching dental offices nationwide on their systems, culture, marketing, and communications. In addition, he wrote on dental topics for numerous publications and websites. Outside of dental industry publications, he has also appeared in Reader’s Digest, New York Magazine, Men’s Health, Slate, Insider Magazine, and others. He even spent a few years moonlighting in standup comedy. He is currently the Chief Editor of Dr. Charles Blair’s Dental Coding with Confidence book and Practice Booster’s Insurance Solutions Newsletter, a contributing editor to the Dental Administration with Confidence, Dental Technology with Confidence, and Dental Documentation with Confidence books, a course creator and lecturer for DentalZing.com, a Revenue Enhancement Program Specialist, and host of The Dental Code Advisor Podcast. ✨Connect with Dr. Greg Grobmyer: Website: https://dentalcoding.com/ Facebook: https://www.facebook.com/PracticeBooster Instagram: https://www.instagram.com/practicebooster/ Pinterest: https://www.pinterest.com/practicebooster/ YouTube: https://www.youtube.com/@practicebooster5738 LinkedIn: https://www.linkedin.com/company/drcharlesblairassociatespracticebooster/ 📺Make sure you subscribe to catch live discussions with the DINKs every Wednesday at 8:00 p.m. EST! https://www.youtube.com/@dentistsintheknow 🌟Stay up to date on all the latest dental trends with the DINKs: https://linktr.ee/dentistsintheknow
Oct 28, 2025
DINKS News: Health Care Workforce Expansion Act, Dental Insurance Reimbursement, Golden Bachelor
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Oct 21, 2025
DINKS News: Diamond Grills, Henry Schein & Vyne Dental, ADA and Insurance Updates, Work Visas & Fees
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Oct 20, 2025
How to Become an Accessibility Certified Clinic w/ Dr. Lee Weinstein at Chicago Midwinter
Send us Fan Mail Dr. Horowitz had the honor of catching up with his old friend, Dr. Lee Weinstein, at Chicago Midwinter! Dr. Weinstein is the founder of Core Smiles Consulting, where he helps dental practices learn how to treat diverse groups of patients effectively. Tune in to learn: The value of getting disability insurance at your dental practice The best dental mirror The benefits of becoming a Certified Autistic Center Learn more about the IBCCES here: https://ibcces.org/ ✨Connect with Dr. Weinstein on LinkedIn: https://www.linkedin.com/in/dr-lee-weinsteindmd/ 🌟Stay up to date on all the latest dental trends: https://linktr.ee/dentistsintheknow
Sep 22, 2025
Dental Consulting with Dr. Richard Huot at Chicago Midwinter
Send us Fan Mail Dr. Richard Huot is the founder of Beachside Dental Consultants, where he provides in-office dental consulting to help practitioners run their offices effectively. He has lectured at numerous meetings on topics such as leadership issues, dental hygiene, transitioning to an insurance-free practice, common-sense office design, proper insurance coding, financial planning, and buying/selling dental practices (just to name a few!). Shout out to our guest host, Dr. Tanya Sue Maestas, who always does a great job filling in when the DINKs are off gallivanting around Chicago Midwinter🤣 ✨Helpful Links: Dental Consulting Website: https://www.militarydentist.com/ LinkedIn: https://www.linkedin.com/in/richard-huot/ 📺Subscribe to be the first to catch Midwinter discussions on Monday! 🌟Stay up to date on all the latest dental trends: https://linktr.ee/dentistsintheknow
Sep 11, 2025
Dental Insurance Software with TJ Gilray on Humpday Happy Hour™
Send us Fan Mail TJ Gilray started his career as every dentist’s favorite guy - the infamous cold-calling salesman😏 He then went on to grow within the dental industry and has focused on dental software for the past 10 years, eventually finding his way to Toothy.AI, an insurance automation software made to make dentists’ lives easier! TJ is originally from San Diego and eventually settled in Rowlett, Texas where he grew up after his dad retired from the Navy. He is a dog person who has grown to adore his only pet, a cat named Marley. He eventually moved to Utah and quickly started working for dental software company, Social Dental, which rebranded to Banyan. From there, he joined Weave, where he would stay for the next 6 years. That’s where he was really able to learn and get involved with understanding the dental industry on a personal level. That’s where he connected with our very own Dr. Chad Duplantis, and he has finally found a way to work with him and the group again! He is always looking for the next best thing to offer to practices, especially when he can be sure it’s a true benefit to everyone involved. Toothy.AI reached out to him just last year to open up their sales team and after meeting with the founders and learning what the system can do for insurance RCM, it was a no-brainer for him to join! ✨Helpful Links: Website: https://www.toothy.ai/ LinkedIn: https://www.linkedin.com/in/tj-gilray/ Schedule a Consultation: https://connect.toothy.ai/meetings/tj-gilray?uuid=095fa04b-6ae7-45f2-8834-b20f9961844a Thank you to Toothy.AI for making this episode possible! 📺Make sure you subscribe to catch new episodes live every Wednesday at 8:30 p.m. ET! https://www.youtube.com/@dentist
Jul 1, 2025
DINKs News: Student Loan Debt, Pre Authorization Medical Insurance, SALT Act
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May 14, 2025
What Is Dental Insurance? A Simple Guide to Understanding Your Coverage
Send us Fan Mail Ever wonder what the dental world looks like from the patient’s perspective? We definitely have. That’s why we’ve decided to open up our dental education discussions to take a deep dive into the most confusing parts of the dental world from our patients’ perspective. Welcome to the first-ever episode! We’re kicking this series off with a deep dive into understanding dental insurance. What is it? How does it work? What do patients need to know, and what can we leave to the professionals? We’ll cover it all! 🌟Stay up to date on all the latest dental trends when you follow the DINKs: https://linktr.ee/dentistsintheknow
Apr 23, 2025
Medical Billing in Dentistry with Rose & John Nierman on Humpday Happy Hour™
Send us Fan Mail We were super excited to welcome the power duo behind Nierman Practice Management (NPM), Rose and Jon Nierman! NPM is a management organization that helps dental practices succeed in medical billing, dental sleep medicine, and TMD/orofacial pain services. Sign us up!👀 Rose Nierman, founder & CEO, is an icon in dental medical billing. She pioneered the first medical billing manuals, training programs, and software solutions, transforming how dentists navigate medical insurance reimbursement. With over three decades of innovation, Rose has shaped the industry and empowered thousands of dental professionals to increase case acceptance and differentiate their practice by streamlining medical billing. Jon Nierman, President of NPM, has spent over 15 years advancing dental sleep medicine, TMD, and medical billing. He has hosted over 10,000 hours of continuing education programs across the U.S., Canada, and Europe and was instrumental in the development of DentalWriter Plus, an industry-leading software for streamlining, medical billing, documentation and referrals. A Georgia Tech graduate, Jon is also an avid pianist and a Brazilian jiu-jitsu brown belt. ✨Helpful Links: Neirman Practice Management Website: https://niermanpm.com/ Instagram: https://www.instagram.com/niermanpm/ 📺Make sure you subscribe to catch new episodes live every Wednesday at 8:30 p.m. ET! https://www.youtube.com/@dentistsintheknow
Feb 18, 2025
DINKs News: Following up on medical debt and Washington's insurance monopoly
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Nov 5, 2024
DINKs News 10/23/2024
Send us Fan Mail In the news this week, the ADA is seeing an increase in Doctors leaving insurance networks. We also touch on other statistics they released involving dentists accepting insurances. JB has an interesting story out of Maryland of a Dentist being fined $70,000. Don’t let this be you!
Aug 8, 2024
Guest Host Dr. Ryan Walsh with the DINKs
Send us Fan Mail Please join Chad, JB and guest host Dr. Ryan Walsh as they discus some pressing issues in dentistry. They will be talking insurance, reimbursement, and how to handle diminishing profitability without compromising patient care. This should be a spirited conversation that you won’t want to miss!
May 1, 2024
News on the Go with Dentists in the Know 4/24/2024
Send us Fan Mail Attention all Metlife and Guardian in-network docs, you need to catch this episode for sure! And we get into the nitty gritty on the FTC ban on non-competes and who this will impact. As always-we got you!
Nov 3, 2023
DINKS with Dr. Paul Henny of the Bob Barkley Study Club
Send us Fan Mail Dr. Henny will be talking with us about the Bob Barkley Study Club, now in its 25th year, and his new book: Codiscovery - Exploring the Legacy of Robert F. Barkley, DDS. He will also be explaining the importance of communication with your dental patients, dental insurance, and the survival of independent, “private-care,” fee-for-service comprehensive dentistry. Dr. Henny studied at the University of Michigan School of Dentistry (D.D.S.) and the University of Kentucky (B.S.). He is a member of The Academy of General Dentistry, The L.D. Pankey Alumni Association, The American Academy of Cosmetic Dentistry, The American College of Oral Implantology, The Roanoke Valley Dental Society and The Bob Barkley Study Club. Connect with Dr. Paul Henny at Paul@paulhenny.com, Bob Barkley Study Club Facebook Page and Codiscovery.com
Aug 2, 2023
Humpday Happy Hour with CEO Dave Monahan of Kleer Ep. 76 (12/8/21)
Send us Fan Mail How about In-Office Membership plans? Hot topic for sure, but are you ready to embark, or are you having trouble getting started or even keeping up? Kleer can certainly help you out. Kleer is a cloud-based platform that enables dentists to easily create their own membership plan and offer it directly to patients and local employers. Kleer eliminates the cost and hassle of the insurance middle man, making it very easy for patients and small businesses to get the comprehensive dental care they want while enabling dentists to increase patient loyalty, visits and treatment acceptance. Kleer CEO, Dave Monahan, has a passion for creating technology enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the CEO of FitLinxx, where he created simple and affordable wearable devices that enabled patients to monitor and manage chronic conditions and athletes to monitor and improve performance. Original Air Date: 12/8/21
Jun 20, 2023
DINKS with Mr. Steven Anderson, Total Patient Service Institute
Send us Fan Mail Well, we all know that insurance creates many questions and sometimes we have fewer answers in our daily grind. Let's talk about it, and more specifically let's ponder "Should I be insurance free?" We are really looking forward to this topic! Our guest is certainly no stranger to dentistry and insurance. About Mr. Anderson: Steven J. Anderson is the founder of a group of organizations that have made significant inroads into positive change in healthcare, youth success, and philanthropy. He has pioneered leading patient care and communication methods that allow top dentists and professionals to connect excellent clinical skills with patient acceptance. He has teamed up with top dental clinicians to help dentists implement clinical protocols for treating periodontal disease with the latest science for total health. His management systems are at the heart of helping professional practices create and maintain a culture of success. He has conducted hundreds of seminars and spoken at hundreds of conventions, authored hundreds of articles for professional industry publications, and produced entire libraries of audio and video learning programs. He is Founder of the Total Patient Service Institute, Co-founder of the Crown Council, Keystone Dental Management, and Dental Warranty Corp. He has been named Dental Businessman of the Year by Excellence in Dentistry. He is the author of numerous books including The 13 Biggest Mistake Parents Make and How to Avoid Them, The Culture of Success – 10 Natural Laws for Creating the Place Where Everyone Wants to Work, Nearly Everything I Learned In Kindergarten Screwed Me Up – Lessons From School-K Through PhD-You Desperately Need to Unlearn Now, and New Lessons to Triumph in the Real World, and The Bicycle Book – The Story of a Boy, His Father, a Paper Route ad 12 Secrets of Serving Others in Business and Life. His philanthropic efforts include the co-founding of the Smiles for Life Foundation, the largest cause-related campaign in dentistry, having raised and donated nearly 50 million dollars to children’s charitable causes around the world, as well as Eagle University, a non-profit education foundation conducting leadership programs to help high school and college students get a 7-year head start on their career.
Mar 4, 2023
News on the Go with Dentists in the Know 3/1/2023
Send us Fan Mail A dentist who blows off stem setting World Records, tooth fairy prices impacted by inflation and updates from the ADA standards committee on AI and Dental Insurance Benefits Verification - all things JB covers this week in the news segment. It's dental meeting season, so don't you want to be the smartest person at the cocktail hour. JB will keep you informed in the world of dentistry so you can impress all your friends :-).
Feb 24, 2023
DINKS with Dr. Travis Campbell of Dental Insurance Guy
Send us Fan Mail Chad and JB spend some time with Dr. Travis Campbell talking all things insurance! This topic is so vitally important for the health and success of all practices whether FFS or in network. Travis has spent years gaining a deeper understanding of how insurance companies work and how to optimize your relationship with them. Dr. Travis Campbell, has been a practicing dentist since 2009, after graduating from Baylor University in Waco, Texas (2005) and then Baylor College of Dentistry in Dallas, Texas. Yes, Dr. Campbell is a born and bred Texan, and proud of it. But even more notable, dentistry simply runs through his veins. He announced he “wanted to be a dentist” after his first dental visit at the age of three, and never once changed his goal. Today, dentistry remains a passion. He still loves the clinical side of treating patients, yet early on he developed a similar passion for the business end of running a practice. In fact, before he graduated from dental school, he built a vision and business plan for 380 Family Dentistry in Prosper, Texas. At the time, the town of Prosper was a very tiny community well north of Dallas. There were cattle living across the highway from his first office! Dr. Campbell is now an author, trainer, speaker, contributor to various online dental communities, and dental coach and consultant. Ever an entrepreneur, Dr. Campbell purchased a second dental practice, in Garland, Texas in the fall of 2019. Having gained a reputation as a resource for other dentists in the complex area of dental insurance, Dr. Campbell’s new “moniker” is “The Dental Insurance Guy!” From understanding insurance to developing strategies to accelerate practice growth, Dr. Campbell delivers practical, actionable content that dentists and team members can use immediately. He dispels many of the myths and misinformation around today’s dental insurance policies and explains how to navigate the complexities of being an exceptional dentist, business owner, and leader while still having a life outside of work.
Dec 16, 2022
News on the Go with Dentists in the Know 12/14/2022
Send us Fan Mail Join JB this week as she discusses new research out regarding antibiotic prophylaxis with joint replacement and new movements in insurance reform across many states. Massachusetts question 2 has really started making waves in many states.
Nov 29, 2022
DINKS with Dr. Greg Grobmyer of Dr. Charles Blair and Associates - Practice Booster
Send us Fan Mail "PIVOT" - Sometimes something happens in our careers that may force us to 'pivot' or change direction. Well, that happened to Dr. Greg Grobmyer. Unable to practice clinical dentistry, he has become an expert in coding and reimbursement. For a number of reasons, this will be a great one to tune in to. We are excited to learn, and I am excited to ask him about his stand-up comedy career! About Dr. Greg Grobmyer: Dr. Grobmyer practiced clinical dentistry in Tennessee for over a decade before chemotherapy from a cancer battle left him with numb fingers. Using the knowledge he derived from working with multiple practice consultants over the years, he began lecturing and coaching dental offices nationwide on their systems, culture, marketing, and communications. In addition, he wrote on dental topics for numerous publications and websites. Outside of dental industry publications, he has also appeared in Reader’s Digest, New York Magazine, Men’s Health, Slate, Insider Magazine, and others. He even spent a few years moonlighting in standup comedy. He is currently the Chief Editor of Practice Booster’s Insurance Solutions Newsletter, Editor of the annual "Coding with Confidence" dental reference books, host of The Dental Code Advisor Podcast with Dr. Charles Blair, instructor for Dental Zing webinars, and a nationally featured speaker on dental coding and administration, helping dentists maximize their legitimate insurance reimbursement.
Jul 12, 2022
DINKS with Dr. Mitchell Rubenstein
Send us Fan Mail "What's Holding You Back?" In this episode, we will discuss what's really holding you back from departing the grip of the insurance companies. Is it them, or is it you? Join Chad and Jeff as they talk about one of Mitch's favorite topics - a fee for service dental practice. This should be a great conversation. About Mitch: Mitchell Rubinstein D.M.D. practices esthetic and restorative dentistry in his fee-for-service Manhattan dental practice. He is the Education Director for the New York County Dental Society, Chair of the Technology Committee for the New York State Dental Association, and a member of the Standards Committee on Informatics for the American Dental Association. Dr. Rubinstein is a co-creator of the official NY State course on HIPAA compliance for dentists, “Avoiding the Million Dollar Mistake”. Dr Rubinstein graduated from the University of Pennsylvania School of Dental Medicine in 1992, and served as the Dental Director for the PSCH Clinic in Queens NY, from 1994-2000, providing dental care to people with developmental disabilities and Autism. From 1997-1999, he partnered with the NYU Dental School to give dental residents and students valuable clinical training in special needs dentistry. In 1996, he went into private practice with his father and mentor, Dr Walter Rubinstein, and they practiced together until the senior Dr. Rubinstein’s retirement in 2012. Dr Rubinstein participates in clinical research with the National Dental Practice Based Research Network (DPBRN) a nationwide, NIH funded network focused on improving outcomes in oral health care. He is a member of the research faculty of the University of Rochester Medical Center’s Eastman Institute for Oral Health, and was also a founding member of the P.E.A.R.L. research network based at New York University. Dr. Rubinstein is also a frequent lecturer at dental study groups, continuing education seminars, and the Greater New York Dental Meeting, the largest annual dental meeting in the U.S.A.