Skip to content
All Episodes
Upgrade the Call System at Your Dental Practice w/ Richard May from Mango Voice at Chicago Midwinter

June 8, 2026

Upgrade the Call System at Your Dental Practice w/ Richard May from Mango Voice at Chicago Midwinter

Send us Fan Mail   We always love talking to Richard May from Mango Voice! Mango Voice is a cloud-based phone system for dental practices of all sizes. We love the flexible and user-friendly platform that makes communication easier and boosts customer engagement. And our favorite part? They have a seamless integration process, so you don’t have to get rid of any of your other favorite tools to get connected👏    ✨Work with Mango Voice: https://mangovoice.com/ Richard has had a fulfilling career in public health, where he spent a decade dedicated to improving community wellness, health education, and preventive care. His work in public health allowed him to make a tangible difference, positively impacting lives and communities, a passion that continues to drive him. Following his public health career, Richard joined Mango, bringing his dedication to health and wellness into a new professional chapter. His role at Mango is a perfect fit, aligning with his values of teamwork, community engagement, and continuous improvement. 📺Make sure you subscribe to catch Chicago Midwinter Meeting discussions on our channel every Monday! 🌟Follow the DINKs to stay up to date on all the latest dental trends: https://linktr.ee/dentistsintheknow

Duration: 942

Send us Fan Mail

 

We always love talking to Richard May from Mango Voice! Mango Voice is a cloud-based phone system for dental practices of all sizes. We love the flexible and user-friendly platform that makes communication easier and boosts customer engagement. And our favorite part? They have a seamless integration process, so you don’t have to get rid of any of your other favorite tools to get connected👏   


✨Work with Mango Voice: https://mangovoice.com/


Richard has had a fulfilling career in public health, where he spent a decade dedicated to improving community wellness, health education, and preventive care. His work in public health allowed him to make a tangible difference, positively impacting lives and communities, a passion that continues to drive him.


Following his public health career, Richard joined Mango, bringing his dedication to health and

wellness into a new professional chapter. His role at Mango is a perfect fit, aligning with his

values of teamwork, community engagement, and continuous improvement.


📺Make sure you subscribe to catch Chicago Midwinter Meeting discussions on our channel every Monday!


🌟Follow the DINKs to stay up to date on all the latest dental trends: https://linktr.ee/dentistsintheknow

Related Episodes

Modern Day Infection Control – Closing the Gap | Humpday Happy Hour™ with Lane Bourland

Jul 29, 2026

Modern Day Infection Control – Closing the Gap | Humpday Happy Hour™ with Lane Bourland

Send us Fan Mail Infection control has always been a cornerstone of dentistry—but are today's protocols enough? This week on Humpday Happy Hour™, we're joined by Lane Bourland, Sales & Marketing Manager at MCS – MediClean & Shield. Having grown up in dentistry and managed one of the busiest pediatric dental practices in West Texas, Lane has experienced firsthand the challenges of maintaining consistent infection control in a fast-paced clinical environment. After navigating the uncertainty of the COVID-19 pandemic, Lane became passionate about rethinking traditional infection control protocols. Today, he works with practices across the country to help them move beyond assumptions by focusing on three essential pillars: protection, verification, and documentation. In this episode, we explore the three critical gaps Lane believes exist in many dental practices: protection, verification, and documentation. He explains how long-lasting antimicrobial surface protection, rapid ATP and microbial testing, and CleanCommand™, MCS's compliance portal, work together to help practices move from assumption-based infection control to data-driven verification and real-time documentation. We also discuss why having measurable proof of infection control efforts has become increasingly important for regulatory compliance, patient confidence, and practice accountability. Whether you're looking to strengthen your practice's infection control protocols, better understand compliance, or simply stay ahead of the evolving standards in dentistry, this conversation offers valuable insights for every member of the dental team. Learn more: Website: infectioncontrolpro.com Instagram: @mcsinfectioncontrolsolutions Thank you for joining us for another episode of Humpday Happy Hour™. Join us LIVE every Wednesday at 8:00 p.m. ET. #Dentistry #InfectionControl #DentalPractice #DentalTeam #PatientSafety #DentistsInTheKnow #HumpdayHappyHour

Listen
Do You Take My Plan??? Exploring the Harsh Realities of Dental Insurance | Humpday Happy Hour™

Jul 15, 2026

Do You Take My Plan??? Exploring the Harsh Realities of Dental Insurance | Humpday Happy Hour™

Send us Fan Mail Dental insurance is often one of the most misunderstood parts of oral healthcare. Many patients assume their dental insurance works like medical insurance, only to discover coverage limitations, denied claims, waiting periods, and unexpected out-of-pocket costs. At the same time, dental practices are often left navigating complex insurance rules while trying to help patients receive the care they need. In this special episode of Humpday Happy Hour™, Dr. Chad Duplantis and Dr. Jeff Horowitz take an honest look at the realities of dental insurance. They discuss how dental benefits are structured, what "in-network" and "out-of-network" really mean, why treatment recommendations and insurance coverage don't always align, and how insurance decisions can impact both patients and providers. Whether you're trying to understand your benefits, make sense of a treatment estimate, or simply learn more about how dental insurance works behind the scenes, this episode will help you become a more informed healthcare consumer. Join us for an open conversation about the challenges, misconceptions, and realities of dental insurance—and what patients can do to better advocate for their oral health. #DentalInsurance #OralHealth #PatientEducation #DentalBenefits #DentistsInTheKnow #HumpdayHappyHour

Listen
The Economics of Class II Restorations | Dr. Matt Burton on Humpday Happy Hour™

Jul 8, 2026

The Economics of Class II Restorations | Dr. Matt Burton on Humpday Happy Hour™

Send us Fan Mail Dr. Matthew Burton, DDS has worked as an established dental practitioner in Frankfort, Illinois since 2008. He is an industry leader in Class 2 composite restoration, having developed the Quad Matrix System with Garrison. Dr. Burton embraces new dental technology as crucial to dentists’ success through office efficiency and case outcomes. He has realized the importance of digital scanning and how software integration platforms are a key element to utilizing scan data. 3D printing, Intraoral Scanning, and digital smile software are the future of dentistry (and we couldn’t agree more!). ✨Connect with Dr. Burton:  Garrison Website: https://www.garrisondental.com/ Instagram: https://www.instagram.com/docburtondds/ Huge thank you to Garrison for making this episode possible!🤩 🌟Stay up to date with the DINKs: https://linktr.ee/dentistsintheknow 📺Make sure you subscribe to catch new episodes live every Wednesday at 8:00 p.m. ET! https://www.youtube.com/@dentistsintheknow

Listen