October 5, 2023

Humpday Happy Hour™ How Dr. Lon McRae Reinvented the Modern Dental Practice

What does it take to build a dental practice that patients genuinely love? In this throwback episode of Humpday Happy Hour™, the DINKS crew welcomes Dr. Lon McRae for a conversation about reimagining the patient experience and challenging the traditional model of private practice. From office design and branding to technology, team culture, and comprehensive patient care, Dr. McRae shares how he built one of the most distinctive dental practices in the country by thinking differently. He discusses why every detail matters—from the first impression patients have when they walk through the door to the systems and culture that keep them coming back. The conversation also explores practice ownership, innovation in dentistry, leadership, implant dentistry, cosmetic dentistry, and creating an environment where both patients and team members thrive. Whether you're starting your first practice, looking to grow your existing office, or searching for new ways to elevate the patient experience, this episode is packed with ideas that are just as relevant today as when it first aired. ⏱️ Timestamps 00:00 – Welcome to Humpday Happy Hour 03:05 – Dental News: TMJ Regenerative Therapy Research 05:45 – Dental News: Hawaii Disaster Relief & Golf Course PSA 14:24 – Introducing Dr. Lon McRae 17:15 – Breaking Away from the Traditional Dental Practice Model 18:13 – Building an Integrated Medical-Dental Practice 23:07 – How Cross-Referrals Improve Patient Care 30:00 – Adding Medical Aesthetics & Collaborative Care 36:30 – A Day in the Life of Dr. Lon McRae 38:25 – Building the Right Team for Complex Dentistry 43:30 – Why Every Detail of the Patient Experience Matters 50:40 – Keeping Implant Dentistry Under One Roof 52:00 – Where to Learn from Dr. Lon McRae 52:48 – Closing Thoughts